Terms of Service

Welcome to Sajaam

By using our healthcare meal ordering platform, you agree to be bound by these Terms of Service. Please read them carefully before using the Sajaam platform or any associated services.

Acceptance of Terms

By accessing or using Sajaam, you agree to comply with and be legally bound by these terms and conditions. If you do not agree, you are prohibited from using our services. These terms apply to all users of the platform, including healthcare facilities, staff, and patients.

Service Description

Sajaam provides a digital meal ordering platform for healthcare facilities, including hospitals, clinics, and nursing homes. The platform enables patients to select meals, enforces dietary safety rules, and integrates with kitchen and facility management systems.

User Responsibilities

  • You agree to use the service only for lawful purposes.
  • Facility administrators are responsible for maintaining accurate patient dietary profiles and configurations.
  • You are responsible for maintaining the confidentiality of your account and credentials.
  • You agree not to misuse or disrupt the service.

Data and Privacy

Patient dietary data, ordering history, and related healthcare information are processed in accordance with our Privacy Policy and applicable data protection regulations including GDPR.

Limitation of Liability

Sajaam shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services. The platform supports dietary safety but does not replace clinical judgement.

Termination of Service

We reserve the right to terminate or suspend access to our services at any time, without prior notice, for conduct that violates these terms or is harmful to other users of the service.

Changes to the Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of the platform constitutes acceptance of modified terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at [email protected].